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Sunny McLernon

Operations Manager

State & Local Government Advisory Leader

About
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Action Oriented Problem Solver

I am a professional with two decades of experience in performance auditing, operations management, risk and controls evaluation, policy assessment and development, cash flow management and business accounting activities. I enjoy keeping operations moving and ensuring client satisfaction, and maintaining a well-organized, risk-mitigated environment. I am looking for a long-term, full time opportunity in an established organization. I am open to public or private sector work in the North Valley area.

My goal is to find a long-term, professional, full time position in the areas of budgeting, compliance, operations, policy, or accounting analyst. I am looking for in office, hybrid, or remote positions.

Who am i?

I am a team player, and a problem solver. I love people and love working with others. My goal is to tackle problems so that everyone ends the day happy. I love to end the day with everyone happy. I have a background in operations management and efficiency, which makes it my second nature to plan and coordinate project management so that operations are streamlined and timely. I believe that real communication is key to smooth operations and that it is required for true accountability. I earned my master's degree in social work, and although I have not worked directly in social services for decades, it was those experiences as a social worker that helped to ignite my passion for connecting people with solutions to problems.

Hobbies

outdoor

In my free time I enjoy hanging out my family. My husband and I enjoy watching our two children thrive in the activities that delight them. We also enjoy moderate hikes (think Pinnacle Peak, not Grand Canyon) and we love taking the family, including the dogs on day trips. When at home, I enjoying cooking meals for the family while my children make dessert.

Values

I am driven by a commitment to solving problems, mitigating risks, and keeping operations running smoothly. I believe that with thorough research and thoughtful planning, many issues can be identified—and resolved—before they ever cause disruption. My goal is to create environments in which management can sleep well at night, knowing that risks are managed and operations are on track. My approach is rooted in curiosity, diligence, and a commitment to long-term stability and success. I enjoy planning projects with an effort to place staff in roles that will best showcase their talents and skills.

SkillSet

Budgeting & Forecasting
KPI Development & Analytics
Risk Assessment
Operational Audits
Strategic Financial Reporting
Team Leadership & Collaboration
Process Optimization
Decision-Making
Stakeholder Communication
Project Management
Unique Strengths

I bring a diverse background in operations, with a strong focus on compliance, budgeting, process efficiency, and delivering exceptional outcomes. While I have experience across many facets of operational management, my true professional strength lies in problem-solving, adapting quickly to changing circumstances, and consistently delivering high-quality results. I thrive in dynamic environments where flexibility, critical thinking, and a solution-oriented mindset make a meaningful impact.

Technical Skills

Expertise in

Budgeting & Forecasting

KPI Development & Analytics

Risk & Compliance Assessment

Operational Audits

Program Audits

Strategic Financial Reporting

Microsoft and Google Suite

Quickbooks

Reconciliations

Technical Report Writing

Guiding Principles

Operational Excellence

Continuously improve processes and workflows while implementing best practices to enhance efficiency and productivity.

Leadership & Team Development
Cultivate a mentorship-driven culture that fosters professional growth, accountability, and ownership among team members.
Data-Driven Decision Making
Utilize analytics and performance metrics to inform strategic decisions and maintain transparency in reporting and operational assessments.
Customer-Centric Approach
Prioritize customer satisfaction and service excellence by aligning operations with evolving customer needs and expectations.
Adaptability & Innovation

Embrace change while driving innovation to proactively address challenges and stay ahead of industry trends and advancements.

Financial & Risk Management
Ensure cost efficiency without compromising quality and compliance, while identifying and mitigating operational risks proactively.
Collaboration & Communication

Strengthen cross-departmental and stakeholder relationships through open communication and seamless collaboration.

Education and Certifications
2003
University of California
Bachelor of Arts in Sociology and Minor in Public Policy
2005
University of Southern California
Emphasis on Community Organization, Policy, and Administration.
Master of Social Work
CISA
Certified Internal Controls Auditor
Institute of Internal Auditors
COSO Internal Controls Certificate
University of California
Bachelor of Arts in Sociology and Minor in Public Policy
CISA
Certified Internal Controls Auditor
Institute of Internal Auditors
COSO Internal Controls Certificate
Experience
Corporate Operations Manager

Householder Group

Jan 2024 – Present
  • Manage financial operations, including multi-fund oversight, account reconciliations, payroll, and P&L reviews.
  • Lead cash flow forecasting and analysis during key financial periods such as acquisitions and loan repayments.
  • Serve as liaison between management and advisors during operational transitions.
  • Execute legal, fiscal, and operational initiatives in support of CEO/COO decision-making.
  • Assisted in onboarding a significant new software application for commission payments and provided ad hoc financial reporting that finalized a multi-million dollar acquisition
Advisory Supervisor, State & Local Government

Macias Gini & O'Connell

Jul 2019 - Nov 2023
  • Led risk assessments and operational reviews across multiple public entities.
  • Assessed budgeting policies and cash-flow practices to improve fiscal efficiency.
  • Produced in-depth reports with actionable recommendations.
  • Oversaw cash flow analysis, account management, and P&L monitoring for 13 office locations.
  • Evaluated data integrity, third-party agreements, and SLAs for effectiveness.
  • Responsible for facilitating a $13 million reimbursement claim for the County that hired our firm.
Senior Performance Auditor

Office of the San Diego City Auditor

Jan 2011 - Jul 2019
  • Directed audits focused on compliance, efficiency, and performance.
  • Presented findings to City Council and advised on policy improvements.
  • Supervised audit teams conducting fieldwork, interviews, and site visits.
  • Led performance audits evaluated in two external quality control Yellow Book peer reviews and received the highest passing rating.
Executive Specialist/Performance Auditor

California State Auditor’s Office

Jul 2005 – Dec 2010
  • Collaborated with legislative affairs to track key legislation.
  • Produced detailed reports and research for executive leadership.
  • Supported statewide performance audit initiatives.
Timeline
Bachelor of Arts in Sociology and Minor in Public Policy

University of California

2003

Master of Social Work

University of Southern California

2005

Executive Specialist/Performance Auditor

California State Auditor’s Office

Jul 2005 – Dec 2010

Senior Performance Auditor

Office of the San Diego City Auditor

Jan 2011 - Jul 2019

Advisory Supervisor, State & Local Government

Macias Gini & O'Connell

Jul 2019 - Nov 2023

Corporate Operations Manager

Householder Group

Jan 2024 – Present

Contact
Let's get the conversation started! Explore opportunities and reach out if you're interested in collaborating or working together. I'd love to connect with you on potential projects or discuss how we can achieve success together!

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